Assistance Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Response Warranty

  • Each ticket that you post to the technical assist Department will be responded to within less than 60 mins. The general issues are going to be replied to as quickly as possible. Yet, if the service question you have sent requires the help of a qualified administrator, we are going to address the ticket to him and will notify you about the delay.

  • Top quality support service
  • Top–quality Customer Help And Support Service

  • We are online for you 24 hours a day to provide assistance and technical support as well as to assist you with any problem that you may encounter as you are organizing your virtual server. We will aid you with all installed in advance programs, such as your Operating System, server admin panel (based on the VPS type) and the Online Control Panel made completely by us.

  • Intuitive help center
  • An Informative Help Section

  • An in–depth and consistently updated knowledge base is built into our custom–built Online Control Panel. It offers quick tips about how to perform all the general web site management duties. The Help area supplies descriptive how to article tutorials and step–by–step video training. You can access the Help area by pressing the Help or Video buttons in the top right corner of each Control Panel section.