1 hour ticket response
Prompt support is our main objective and this is why we have a team of capable technicians who are ready to offer a quick response to any question that you could have. Just submit your support ticket from your Online Control Panel and we will respond back to you within 1 hour in the worst case scenario. Actually, we strive hard and aim for a 20–minute client support ticket response time.
A Top–Class Support Service
We’ve got a team of web hosting support engineers who are prepared to respond to all your queries whenever you are in need of assistance. The vast majority of our client service staff representatives have many years of experience in the Linux cloud web hosting service sphere, which means that you can constantly count on swift and in–depth answers to your queries.
A User–Friendly Help Center
To help you get a quick suggestion on how to use a certain feature, we have included a really user–friendly Help section in our Online Control Panel. You can search through an immense selection of web hosting account management articles and website management articles, have a peek at the F.A.Q. archive or check out our instructional video tutorials.