Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • In the Online Control Panel you can find an exhaustive Help Center section featuring a plethora of articles and frequently asked questions. They are compiled by our support team of trained techs. Simply type in your question and our clever software will offer you the best possible answer.

  • Top quality support service
  • Instructional Videos

  • If you wish to watch how a task is completed or how a problem is remedied, rather than just reading about it, take a look at our compilation of instructional video tutorials. They cover a variety of different issues and will help you quickly understand how to work with the Online Control Panel.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24–7–365 customer care service and a sixty–minute ticket response time guarantee. Our accomplished techs will be at your disposal 7 days a week to attend to your queries and to deal with any issue that you could stumble upon. Simply send a help request from the Help Center and we’ll get back to you right away.