Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We supply a 1–hour response guarantee with all our Linux cloud web hosting service packages, which means that each individual advice request you submit is going to be responded to in less than an hour max. Our support team members are qualified to quickly solve any situation and to ensure that you get timely advice on any trouble that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us anytime necessary. Our crew of consultants is going to be on–line for you 24x7x365 to respond to all your doubts and to sort out any issue you will have. You will be able to submit a support ticket from the Hoststreak Online Control Panel or drop an email message any time. Furthermore, on business days, you’re able to call us or make use of the live chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • We have integrated a detailed knowledge base into the Control Panel so its possible to get hold of helpful step by step guidelines at any time. Each part of the Control Panel has its own contextual guide area showcasing a list of how–to posts. We have also prepared instructional videos to offer you a more effective visual representation of the best way to conduct any given process.