Help Channels

  • Video Tutorials
  • Video Courses

  • You can almost instantly see how to use our Hoststreak Control Panel by using our illustrative video guides.

  • Ticketing System
  • A Ticketing System

  • The technical support staff is on duty 7 days a week to respond to each of your queries. You will get a response within no more than one hour following the ticket submission.

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Types of Help and Support

  • Shared Hosting Support
  • Cloud Web Hosting Help and Support

  • If you need guidance administering your Linux cloud web hosting service account, or need more resources for your sites, simply let us know and we’ll give you the proper response.

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  • VPS Hosting Support
  • VPS Servers Help & Support

  • Assuming that you run into problems managing your SolusVM administration panel, or with any of the apps the VPS is pre–configured with, just let us know.

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  • Dedicated Hosting Support
  • Dedicated Servers Support

  • If you require proficient guidance from an admin professional or would like to change the setup of your dedicated server, just contact us.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are extremely user friendly and easy to navigate. But if, at any moment, you require help, you are able to trust in our 24/7 technical support service.
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