One of the typical reasons to get a server of your own is the fact you will have comprehensive control over the software environment and you can install anything you wish. This will permit you to run apps that need particular software in order to be present on the hosting server, which is not possible with a shared hosting server in which you could install software only in the account, but not on a root level. In case you're not very familiar with this sort of matters, nonetheless, you may encounter difficulties as managing a hosting server of your own is different from managing a conventional shared web hosting account. In this light, we offer an upgrade with our hosting server packages called Installation & Troubleshooting, thus our administrators can easily handle various tasks that should be performed or can resolve various issues that you may experience.
Installation and Troubleshooting in VPS Servers
The upgrade is available with all VPS server plans we offer and you'll be able to add it either during the signup or at any time later using your billing CP. It features 60 minutes of custom work on your hosting server, so our admins can easily help you with software installation or setup. They'll also troubleshoot any piece of software which you have already installed in the event that it does not work properly, so you'll not need to waste time to find out what's wrong since they can assist you in a very quick and skilled manner. Because this is a one-time upgrade, you could get it just when you need it and if a particular task takes a shorter period, the remaining minutes will be available for the future and won't be reset in the end of the month. This upgrade is useful when you can't do something on your own or when you have our Managed Services upgrade, but the thirty minutes of custom work it features aren't enough for a particular task.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all of our dedicated servers and if you add it, our expert admins shall be able to help you with anything on your machine. Including installing any third-party software that you may want to use on the web server and troubleshooting any script that operates poorly or does not run at all. Our upgrade comes with one hour of work and in the event that a certain task is not very time-consuming, we shall add the remaining time to your account. You'll be able to discover how many minutes are left inside your billing CP and use them anytime you require assistance again. The Installation & Troubleshooting upgrade can be acquired at any moment, so in case you need something to be installed in the very beginning, you'll be able to add it to your order during the sign up process, while if you need assistance afterwards, you can add it from the hosting server billing area. 30 minutes of custom work are supplied with our Managed Services pack as well, but in case you need additional work to be done on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your programs shall be installed and set up in the best possible way.