A Control Panel is a web-based interface through which you can handle numerous aspects of your web presence. For example, you can easily set up or change site files, create and check email messages, control databases, check visitor statistics and so on. Those things are carried out through buttons and menus in an internet browser and the Control Panel could also be called ‘back office’, i.e. the administrative area associated with your hosting account. Most of the Control Panels available on the market will permit you to manage all hosting-related matters, but you will often need a different system to control payments or to get a new domain when the company offers domain registrations. With respect to the platform they utilize, you may be able to use the billing account to open a support ticket to ask a question or to resolve an issue as well, or you may need to employ a 3rd system.